Social determinants of health (SDOH) are the conditions in which people live and age, and they influence a range of health and quality-of-life outcomes. Proactively addressing SDOH can reduce health disparities, helping seniors live healthy, active and socially fulfilling lives.
Health literacy
Social isolation
Access to healthy food
Healthcare access and quality
The Friendship Line connects socially isolated seniors with trained professionals who provide emotional support.
Humana’s home health solutions provide access to high-quality care in the home, supporting seniors who live in remote or rural areas.
Humana provides access to 12 one-way trips following hospital discharge to a plan-approved location, helping seniors who face transportation barriers.
SDOH screenings performed for members in 2024
of eligible members used Humana’s Healthy Options Allowance in 2024
unique member referrals made with Humana Community Navigator®, an online tool that connects members to community resources
Humana’s Healthy Options Allowance* helps members pay for eligible essential living expenses, including:
Groceries
Assistive devices
Utilities/rent/mortgage
Over-the-counter items
Home & personal supplies
Humana screens members for digital health literacy:
Goal is to address inequities in utilization of digital health tools and telehealth services
Helps ensure all members can benefit from telehealth, online portals and other healthcare solutions
Humana provides education programs to help members navigate digital platforms, improving access to care while promoting equitable outcomes
61% of survey respondents said they “always” or “sometimes” need help using digital health tools or “don’t use” the tools
The ability to seek, understand and effectively use digital tools and technologies (e.g. health apps) to make informed health decisions.
Humana’s Health Equity & Social Impact (HESI) team invests in local initiatives to address geographical challenges and improve access to care.
in direct investments by HESI in 2024
Support for 32 initiatives/community-based organizations in 9 states
total HESI direct investments to South Florida organizations
